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Frequently Asked Questions
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Frequently Asked Questions
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Can I embed my radio station on my website?
Yes. We provide some website widgets/tools as well as a HTML5 audio player you can simply embed...
Can I stream live with a Shoutcast v1 source?
Yes, Shoutcast v2 is fully compatible Shoutcast v1 sources/encoders.
Can I upgrade/downgrade my plan?
Sure! Just open a support ticket in the client area and we're glad to assist you.
Do I need a website to run a station?
No, you don't need as website to publish your livestream. We offer a public page with integrated...
Do you offer a free trial?
Sure! You can try our services 7 days absolutely free or charge. Just click here!
How do I cancel my server?
Please login to the client area, select your server you'd like to cancel and click the "Cancel...
My station was suspended. What can I do?
Suspension happens either due to a failed payment attempt or cancellation. Please be sure to pay...
What file formats are supported?
Our AutoDJ encoder supports audiofiles in MP3, WAV, AAC (.m4a) and FLAC up to 48 kHz...
What payment methods do you accept?
We accept PayPal and all major credit cards (via Stripe).
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